Pothole compensation claims - 2014/15 29 Sep 2015

Pothole compensation claims fall but still average one every 18 minutes

Almost 29,000 drivers made claims against councils across Great Britain for damage caused to their vehicles by potholes in the last financial year.

Between them, the 200 (out of a total of 207) local highways authorities in England, Scotland and Wales which responded fully and in a standard format to FOI requests by the RAC Foundation dealt with 28,971 compensation claims in 2014/15.

This is roughly one claim every 18 minutes day and night, 365 days a year.

This compares with the previous financial year when drivers made 48,945 claims; one every 11 minutes.

Councils refused the bulk of claims, agreeing to pay out in just 25% of cases (down from 26% in 2013/14). However this average masks huge differences between councils. While Bury paid out in 88% of cases and Plymouth 86%, 21 councils paid out nothing at all.

However the average settlement amount for a successful claim was up from £286 to £294.

The figures do not take into account either the size of the authority or the traffic volumes on their roads and hence there is no assessment of the rate of claims per mile of road under management or rate of claims per vehicle mile.

The total value of successful claims was £2 million. This is the summary table (the full tables for all GB councils that responded, alphabetically and then ranked by number of claims received, are at the end of the press release):

 

Claims received by local authority highways authorities

Number of successful claims

Percentage of claims that were successful

Value of successful claims

 

2012/13

2013/14

2014/15

2012/13

2013/14

2014/15

2012/13

2013/14

2014/15

2012/13

2013/14

2014/15

England

38,839

42,943

25,348

9,101

9,872

6,143

24%

23%

26%

£3,560,720

£2,922,367

£1,876,056

Scotland

5,846

4,511

2,746

2,299

1,126

520

39%

25%

21%

£510,392

£228,161

£98,141

Wales

1,666

1,491

877

401

266

134

24%

18%

17%

£140,900

£72,960

£30,585

GREAT BRITAIN

46,351

48,945

28,971

11,801

11,264

6,797

24%

26%

25%

£4,212,012

£3,223,488

£2,004,782

Please note: the percentage of all claims that were successful is calculated by removing the number of ongoing claims

Steve Gooding, director of the RAC Foundation, said:

“One reading of these figures could be that local roads are in better condition than they were. But that does not square with councils’ own assessment that the road maintenance backlog is actually growing, not falling.

“It could instead be that many drivers are put off by the time involved in claiming against a council while councils themselves do their best to deter claimants coming forward. But 28,971 claims in one year is still a huge number – three an hour, every day of the year.

“Ahead of the general election an RAC Foundation poll found that the condition of roads and pavements was regarded as the number one transport issue amongst voters, just as it was back in 2010.

“Better roads don’t just benefit car drivers. While potholes are an inconvenience for those on four wheels, they can be a matter of life or death for those on two.

“By his own calculations the Chancellor has put the cost of tackling the road maintenance backlog at £8.6 billion. This is a number that needs to be at the front of his mind when he concludes his spending review in November.”

ENDS

Contact:

Philip Gomm – Head of External Communications – RAC Foundation

philip.gomm@racfoundation.org | 020 7747 3445 | 07711 776448 | 020 7389 0601 (ISDN)

Notes to editors:

The RAC Foundation is a transport policy and research organisation that explores the economic, mobility, safety and environmental issues relating to roads and their users. The Foundation publishes independent and authoritative research with which it promotes informed debate and advocates policy in the interest of the responsible motorist.

The RAC Foundation is a registered charity, number 1002705.

This is a link to the annual ALARM survey of English councils which tries to quantify the road maintenance backlog:

http://www.asphaltindustryalliance.com/images/library/files/ALARM%202015/ALARM_survey_2015.pdf

According to the report one-time catch-up cost for bringing roads into a “condition from which longer term and cost-effective, planned preventative maintenance programmes could be put into place” was £12.6 billion for 2014/15, up from £12 billion the previous year.

This is a link to the RAC Foundation’s transport priority survey prior the May 2015 general election:

http://www.racfoundation.org/media-centre/potholes-still-number-one-transport-priority-public-march-2015

This is link to a full set of tables of all local authorities in Britain in both alphabetical order and ranked by number of claims received in 2014/15:

http://www.racfoundation.org/assets/rac_foundation/content/downloadables/GB_FOI_pothole_tables_2014_15.pdf

This is a link to English local authorities ranked by number of claims received in 2014/15:

http://www.racfoundation.org/assets/rac_foundation/content/downloadables/England_FOI_pothole_tables_2014_15.pdf

This is a link to Welsh local authorities ranked by number of claims received in 2014/15:

http://www.racfoundation.org/assets/rac_foundation/content/downloadables/Wales_FOI_pothole_tables_2014_15.pdf

This is a link to Scottish local authorities ranked by number of claims received in 2014/15:

http://www.racfoundation.org/assets/rac_foundation/content/downloadables/Scotland_FOI_pothole_tables_2014_15.pdf

The data we analysed came as a result of answers given by local authorities to these questions:

1)      The total number of claims for vehicle damage caused by or attributed to the condition of your road network (such as potholes).

2)      The total monetary value of the claims for vehicle damage caused by or attributed to the condition of your road network (such as potholes).

3)      The total number of successful claims for vehicle damage caused by or attributed to the condition of your road network (such as potholes).

4)      The total monetary value of the successful claims for vehicle damage caused by or attributed to your condition of the road network (such as potholes).

5)      The administrative cost to your local authority of a single claim (regardless if it is successful or not).

6)      The number of man-hours taken to administer these claims by your local authority (regardless if they are successful or not). 

These are the full tables for all GB councils that responded; first alphabetically and then ranked by number of claims received. Note: there seems to be an anomaly with the data provided by Bournemouth Council.

 

 

Table 1: Alphabetical Local Authorities

GB

 

2014/15

 

2013/14

 

2012/13

Local Authority

Rank based on 2014/15 number of claims

Number of claims

Value of Successful Claims*

Successful Claims

% successful claims**

 

Number of claims

Value of Successful Claims**

Number of Successful Claims

% successful claims**

 

Number of claims

Value of Successful Claims*

Successful Claims

% successful claims**

Aberdeen City

           

120

£212

2

2%

 

115

£1,137

7

6%

Aberdeenshire

58

113

£11,495

26

23%

 

132

£9,314

27

21%

 

191

£7,962

38

20%

Angus

109

52

£1,535

10

19%

 

112

£541

4

4%

 

190

£1,369

5

3%

Argyll & Bute

131

35

£1,921

7

20%

 

74

£7,587

19

26%

 

76

£4,811

21

28%

Barking and Dagenham

183

9

£500

2

22%

 

15

£1,609

3

20%

 

23

£1,290

6

26%

Barnet

35

207

£40,333

90

43%

 

160

£32,253

77

48%

 

169

£27,910

69

41%

Barnsley

76

86

£5,799

32

37%

 

113

£6,226

23

20%

 

115

£6,451

20

17%

Bath and North East Somerset

59

111

£13,525

52

47%

 

133

£1,087

53

40%

 

113

£7,820

22

20%

Bedford

113

49

£1,789

5

17%

 

93

£7,256

10

15%

 

74

£1,932

3

4%

Bexley

200

0

£0

0

 

 

90

£6,165

5

7%

 

76

£498

2

3%

Birmingham

38

186

£4,217

19

10%

 

412

£8,412

26

6%

 

196

£380

1

1%

Blackburn with Darwen

142

29

£744

6

21%

 

37

£5,815

11

30%

 

32

£6,313

17

53%

Blackpool

195

3

£1,089

2

67%

 

19

£2,107

9

47%

 

20

£2,038

6

30%

Blaenau Gwent

184

8

£0

0

0%

 

23

£295

3

13%

 

9

£0

0

0%

Bolton

77

84

£19,063

68

81%

 

90

£20,523

77

86%

 

76

£24,093

57

75%

Bournemouth

143

28

£1,550

6

150%

 

63

£3,862

12

19%

 

63

£5,612

22

35%

Bracknell Forest

138

32

£0

0

0%

 

16

£232

1

6%

 

13

£0

0

0%

Bradford

55

131

£2,665

6

16%

 

144

£10,992

21

15%

 

150

£34,165

13

9%

Brent

69

95

£7,968

30

32%

 

179

£5,281

24

16%

 

119

£29,317

23

20%

Bridgend

 

 

 

 

 

 

66

£6,331

26

39%

 

118

£13,013

56

48%

Brighton and Hove

121

40

£2,140

8

30%

 

76

£3,383

5

7%

 

48

£3,050

3

6%

Bristol

86

75

£336

1

1%

 

119

£6,112

17

14%

 

121

£2,161

6

5%

Bromley

87

72

£770

3

6%

 

109

£9,264

43

39%

 

113

£12,673

53

47%

Buckinghamshire

18

461

£3,747

12

5%

 

1,063

£3,745

11

1%

 

1,110

£13,213

44

4%

Bury

60

110

£21,466

97

88%

 

177

£35,280

119

69%

 

185

£33,806

132

73%

Caerphilly

155

24

£1,633

2

8%

 

78

£1,714

13

17%

 

70

£3,030

11

16%

Calderdale

115

48

£4,737

8

38%

 

54

£3,849

4

7%

 

51

£150

2

4%

Cambridgeshire

22

324

£24,319

71

22%

 

485

£104,264

242

50%

 

175

£55,080

37

21%

Camden

173

15

£956

5

33%

 

21

£3,139

3

14%

 

24

£4,106

4

17%

Cardiff

37

188

£7,226

40

21%

 

248

£12,137

47

19%

 

241

£12,130

47

20%

Carmarthenshire

138

32

£218

1

3%

 

39

£90

1

3%

 

41

£501

6

15%

Central Bedfordshire

70

94

£13,626

12

13%

 

252

£10,246

34

14%

 

263

£14,313

48

18%

Ceredigion

181

10

£87

1

14%

 

9

£140

2

22%

 

5

£0

0

0%

Cheshire East

48

154

£1,477

2

1%

 

260

£7,799

15

6%

 

1,199

£133,434

308

26%

Cheshire West and Chester

41

180

£2,885

25

18%

 

229

£5,514

17

7%

 

322

£22,695

40

12%

City of London

196

2

£0

0

0%

 

3

£0

0

0%

 

0

£0

0

0%

Clackmannanshire

184

8

£0

0

0%

 

4

£1,457

1

25%

 

18

£0

0

0%

Conwy

176

14

£247

2

14%

 

18

£745

2

11%

 

15

£531

2

13%

Cornwall

7

782

£12,928

41

7%

 

735

£11,275

40

5%

 

410

£9,778

35

9%

County Durham

125

38

£367

2

5%

 

201

£2,497

14

7%

 

415

£7,116

21

5%

Coventry

107

53

£7,906

11

21%

 

108

£9,333

43

40%

 

150

£16,518

63

42%

Croydon

64

104

£84,453

18

17%

 

236

£14,201

46

20%

 

191

£18,458

53

28%

Cumbria

23

311

£19,321

52

26%

 

272

£16,801

41

15%

 

251

£11,136

51

20%

Darlington

155

24

£72

1

4%

 

32

£0

0

0%

 

84

£0

0

0%

Denbighshire

134

34

£782

4

12%

 

11

£5,781

11

100%

 

46

£2,153

6

13%

Derby

95

66

£599

2

10%

 

211

£8,136

8

6%

 

242

£12,455

12

7%

Derbyshire

10

595

£80,447

300

50%

 

614

£66,832

271

44%

 

707

£23,658

99

14%

Devon

6

927

£141,385

662

71%

 

899

£108,415

359

40%

 

633

£100,344

253

40%

Doncaster

104

56

£4,054

12

21%

 

72

£11,907

23

32%

 

135

£21,644

53

39%

Dorset

39

185

£73

1

1%

 

458

£972

3

1%

 

511

£4,854

15

3%

Dudley

68

97

£12,390

41

42%

 

148

£15,552

67

45%

 

154

£21,323

79

51%

Dumfries & Galloway

29

245

£9,542

48

20%

 

474

£26,850

110

23%

 

301

£18,258

84

28%

Dundee City

-

Less than 5

£114

Less than 5

-

 

 

£2,310

140

Information Not Held

 

 

£2,078

86

Information Not Held

Ealing

166

17

£832

5

29%

 

10

£1,665

1

10%

 

11

£1,975

2

18%

East Ayrshire

97

64

£2,354

8

13%

 

69

£2,103

14

20%

 

137

£6,841

38

28%

East Dunbartonshire

77

84

£1,125

7

8%

 

74

£1,322

10

14%

 

116

£2,574

21

18%

East Lothian

118

45

£2,360

10

22%

 

61

£4,475

18

30%

 

68

£6,751

21

31%

East Renfrewshire

90

68

£3,173

11

21%

 

86

£2,229

12

14%

 

75

£6,603

13

18%

East Riding of Yorkshire

87

72

£865

4

6%

 

103

£2,342

6

6%

 

225

£3,296

6

3%

East Sussex

9

600

£23,649

86

15%

 

1,540

£124,567

395

26%

 

1,289

£131,715

504

39%

Edinburgh

24

289

£10,384

29

10%

 

265

£17,341

44

17%

 

475

£28,132

136

29%

Enfield

151

25

£4,349

6

24%

 

47

£5,290

13

28%

 

69

£3,020

13

19%

Essex

3

1,359

£23,386

65

5%

 

2,548

£156,008

98

4%

 

2,578

£120,896

195

8%

Falkirk

73

90

£1,544

9

20%

 

107

£3,149

8

8%

 

127

£22,663

16

13%

Fife

70

94

£1,136

3

3%

 

119

£2,881

9

8%

 

339

£15,566

71

21%

Flintshire

176

14

£771

1

14%

 

55

£1,347

7

15%

 

62

£2,153

12

20%

Gateshead

101

59

£1,164

6

13%

 

46

£551

5

11%

 

70

£3,814

17

24%

Glasgow City

15

538

£18,402

89

17%

 

1,234

£66,801

316

26%

 

1,588

£257,371

1203

76%

Gloucestershire

12

575

£3,070

7

1%

 

576

£21,722

80

14%

 

736

£16,938

71

10%

Greenwich

80

82

£1,775

8

14%

 

34

£3,387

15

44%

 

39

£8,869

18

46%

Gwynedd

143

28

£1,565

4

20%

 

8

£368

1

13%

 

21

£48

1

5%

Hackney

151

25

£0

0

0%

 

15

£625

1

7%

 

32

£22,662

7

22%

Halton

184

8

£225

1

13%

 

21

£741

3

14%

 

23

£273

2

9%

Hammersmith and Fulham

169

16

£2,389

4

25%

 

16

£15,561

12

75%

 

24

£9,892

9

38%

Hampshire

1

1,760

£285,685

843

48%

 

1,899

£211,015

716

38%

 

844

£82,787

260

31%

Haringey

140

30

£2,799

7

23%

 

75

£6,944

24

32%

 

49

£6,183

13

27%

Harrow

121

40

£4,387

8

20%

 

 

 

 

 

 

 

 

 

 

Hartlepool

182

10

£92

1

10%

 

13

£406

3

23%

 

43

£4,690

16

37%

Havering

63

106

£84

1

1%

 

 

 

 

 

 

 

 

 

 

Herefordshire

30

241

£21,559

57

24%

 

1,575

£111,022

387

25%

 

391

£18,549

36

9%

Hertfordshire

5

992

£49,419

133

13%

 

1,564

£93,212

248

16%

 

1,553

£201,388

373

24%

Highland

194

4

£0

0

0%

 

9

£500

1

11%

 

6

£2,227

1

17%

Hillingdon

151

25

£1,476

7

28%

 

53

£2,248

12

23%

 

75

£7,314

20

27%

Hounslow

95

66

£919

2

3%

 

115

£1,848

10

9%

 

30

£3,347

8

27%

Inverclyde

107

53

£1,102

10

19%

 

127

£5,712

38

30%

 

157

£7,438

43

27%

Isle of Anglesey

134

34

£160

1

3%

 

73

£3,127

13

18%

 

75

£6,407

21

28%

Isle of Wight

26

260

£6,700

38

15%

 

354

£4,000

21

6%

 

176

£5,669

25

16%

Isles of Scilly

197

1

£0

0

0%

 

0

£0

0

0%

 

0

£0

0

0%

Islington

184

8

£3,534

4

50%

 

5

£0

0

0%

 

4

£0

0

0%

Kensington and Chelsea

190

7

£0

0

0%

 

10

£100

1

10%

 

6

£0

0

0%

Kent

4

1,263

£17,841

102

8%

 

2,321

£42,575

224

10%

 

1,206

£45,147

197

16%

Kingston upon Hull

109

52

£6,790

34

65%

 

59

£15,076

35

59%

 

127

£63,908

70

55%

Kingston upon Thames

160

22

£1,393

5

23%

 

28

£6,498

9

32%

 

20

£810

5

25%

Kirklees

53

135

£8,547

21

16%

 

235

£5,075

24

10%

 

300

£20,233

50

17%

Knowsley

184

8

£84

2

25%

 

24

£1,898

9

38%

 

49

£3,939

15

31%

Lambeth

106

54

£17,339

13

24%

 

123

£11,106

22

18%

 

82

£22,160

13

16%

Lancashire

19

378

£35,958

101

27%

 

512

£61,950

240

48%

 

525

£88,322

272

52%

Leeds

52

136

£11,575

44

32%

 

332

£29,709

96

29%

 

785

£99,419

294

38%

Leicester

165

19

£1,505

5

26%

 

26

£4,852

11

42%

 

76

£11,570

19

25%

Leicestershire

28

252

£12,255

16

6%

 

251

£27,582

48

19%

 

302

£17,080

56

19%

Lewisham

134

34

£1,113

6

18%

 

63

£1,319

7

11%

 

103

£12,116

25

24%

Lincolnshire

13

568

£42,784

313

55%

 

917

£94,725

697

76%

 

1,127

£161,199

1021

91%

Liverpool

36

190

£9,524

33

17%

 

811

£5,335

15

2%

 

Informa-tion Not Held

Information Not Held

Information Not Held

Information Not Held

Luton

117

46

£1,419

4

25%

 

21

£0

0

0%

 

29

£233

1

3%

Manchester

42

170

£12,427

56

33%

 

281

£15,580

80

29%

 

212

£8,490

37

18%

Medway

62

107

£4,660

2

2%

 

66

£3,498

4

6%

 

5

£5,201

1

20%

Merthyr Tydfil

179

11

£314

2

18%

 

34

£878

7

21%

 

16

£1,007

5

31%

Merton

162

20

£3,787

7

35%

 

35

£2,394

12

34%

 

25

£1,557

5

20%

Middlesbrough

148

26

£259

1

4%

 

20

£85

1

5%

 

23

£1,396

7

30%

Midlothian

131

35

£522

5

28%

 

61

£4,918

21

34%

 

73

£7,342

27

37%

Milton Keynes

57

124

£6,232

19

15%

 

174

£7,794

330

190%

 

248

£26,137

88

36%

Monmouthshire

143

28

£1,237

3

11%

 

47

£4,207

7

15%

 

56

£4,513

11

20%

Moray

128

36

£0

0

0%

 

14

£0

0

0%

 

42

£0

0

0%

Na h-Eileanan an Iar (Western Isles)

192

6

£0

0

0%

 

10

£0

0

0%

 

19

£60

1

5%

Neath Port Talbot

128

36

£1,983

2

67%

 

51

£2,191

8

16%

 

56

£3,334

7

13%

Newcastle upon Tyne

166

17

£2,580

5

29%

 

76

£4,603

15

20%

 

104

£4,214

16

15%

Newham

146

27

£0

0

0%

 

39

£1,654

3

8%

 

69

£15,744

18

26%

Newport

158

23

£441

5

22%

 

26

£4,068

6

23%

 

40

£2,547

12

30%

Norfolk

32

224

£19,237

49

22%

 

295

£12,641

48

16%

 

482

£24,599

80

17%

North Ayrshire

119

43

£128

2

5%

 

63

£318

2

3%

 

76

£777

2

3%

North East Lincolnshire

148

26

£0

0

0%

 

42

£4,255

1

2%

 

71

£2,327

13

18%

North Lanarkshire

56

128

£1,579

57

45%

 

138

£23,050

71

51%

 

242

£18,561

81

34%

North Lincolnshire

100

61

£1,225

7

11%

 

 

 

 

 

 

 

 

 

 

North Somerset

31

236

£11,595

55

23%

 

384

£17,908

84

22%

 

438

£29,803

140

32%

North Tyneside

131

35

£0

0

0%

 

83

£4,255

14

17%

 

105

£2,327

10

10%

North Yorkshire

27

253

£5,713

22

9%

 

318

£12,344

43

14%

 

571

£32,743

104

18%

Northamptonshire

20

361

£15,493

50

14%

 

536

£31,130

110

22%

 

782

£14,758

47

6%

Northumberland

40

181

£24,049

95

52%

 

353

£81,788

235

67%

 

579

£53,417

290

50%

Nottingham

116

47

£290

2

4%

 

44

£2,076

7

16%

 

75

£6,683

18

24%

Nottinghamshire

33

208

£13,111

50

24%

 

279

£23,562

75

27%

 

284

£28,600

75

26%

Oldham

82

77

£6,168

26

34%

 

144

£13,878

65

45%

 

272

£41,287

156

57%

Orkney Islands

197

1

£0

0

0%

 

2

£90

1

50%

 

1

£244

1

100%

Oxfordshire

13

568

£28,237

115

20%

 

884

£67,899

266

30%

 

703

£32,223

131

19%

Pembrokeshire

166

17

£1,620

6

35%

 

18

£1,027

4

22%

 

83

£18,501

45

54%

Perth and Kinross

65

102

Less than £1,000

Less than 5

-

 

154

£796

5

4%

 

158

£4,603

16

10%

Peterborough

169

16

£0

0

0%

 

52

£609

1

2%

 

22

£0

0

0%

Plymouth

16

518

£123,603

447

86%

 

427

£89,420

329

77%

 

129

£29,940

77

60%

Poole

161

21

£544

4

19%

 

25

£0

0

0%

 

18

£0

0

0%

Portsmouth

                             

Powys

93

67

£1,938

8

15%

 

62

£529

3

5%

 

86

£1,853

10

12%

Reading

192

6

£0

0

0%

                   

Redbridge

169

16

£734

1

6%

 

15

£145

1

7%

 

13

£0

0

0%

Redcar and Cleveland

173

15

£72

1

7%

 

38

£0

0

0%

 

70

£3,359

11

16%

Renfrewshire

50

142

£4,084

28

43%

 

292

£18,988

111

42%

 

301

£32,974

148

49%

Richmond upon Thames

146

27

£1,632

10

37%

 

40

£4,016

10

25%

 

27

£3,507

9

33%

Rochdale

102

58

£7,257

30

52%

 

39

£5,845

20

51%

 

114

£15,815

74

65%

Rhondda

119

43

£514

3

7%

 

70

£2,463

10

14%

 

70

£1,742

12

17%

Rotherham

43

163

£925

3

2%

 

138

£3,645

7

5%

 

183

£8,786

9

5%

Rutland

176

14

£220

2

14%

 

17

£331

2

12%

 

8

£0

0

0%

Salford

128

36

£3,409

7

19%

 

39

£956

7

18%

 

60

£3,954

12

20%

Sandwell

112

50

£1,613

10

20%

 

66

£8,725

27

41%

 

109

£25,306

65

60%

Scottish Borders

54

133

£1,135

5

4%

 

150

£1,528

9

6%

 

297

£10,749

52

18%

Sefton

179

11

£201

1

9%

 

10

£240

1

10%

 

16

£2,161

5

31%

Sheffield

33

208

£23,478

76

37%

 

255

£21,163

93

37%

 

156

£7,430

45

29%

Shetland Islands

197

1

£0

0

0%

 

20

£1,684

6

30%

 

14

£2,178

8

57%

Shropshire

51

141

£353

2

1%

 

207

£1,338

6

3%

 

292

£12,023

24

8%

Slough

190

7

£110

1

14%

 

10

£0

0

0%

 

13

£3,623

4

31%

Solihull

46

161

£7,373

13

8%

 

290

£18,148

32

11%

 

115

£23,250

10

9%

Somerset

21

359

£3,965

13

4%

 

508

£17,193

44

9%

 

516

£22,415

72

14%

South Ayrshire

44

162

£13,778

116

72%

 

167

£10,105

64

38%

 

171

£13,342

58

34%

South Gloucestershire

66

99

£1,404

9

9%

 

164

£788

6

4%

 

261

£13,436

21

8%

South Lanarkshire

47

158

£8,740

31

20%

 

206

£4,031

29

14%

 

260

£17,781

62

24%

South Tyneside

90

68

£3,614

12

18%

 

72

£2,796

10

14%

 

163

£4,378

20

12%

Southampton

75

87

£0

0

0%

 

104

£376

2

2%

 

62

£0

0

0%

Southend-on-Sea

121

40

£740

2

5%

 

84

£2,443

4

5%

 

49

£1,253

4

8%

Southwark

184

8

£400

3

38%

 

48

£2,541

7

15%

 

29

£2,541

7

24%

St. Helens

173

15

£3,617

3

43%

 

22

£384

2

9%

 

27

£342

3

11%

Staffordshire

8

641

£17,616

66

29%

 

875

£58,314

227

26%

 

1,040

£94,866

310

30%

Stirling

90

68

£1,155

3

13%

 

72

£2,614

9

15%

 

94

£2,966

17

18%

Stockport

98

63

£6,094

31

49%

 

68

£6,620

37

54%

 

156

£38,356

104

67%

Stockton-on-Tees

162

20

£323

2

10%

 

35

£909

6

17%

 

55

£297

3

6%

Stoke-on-Trent

77

84

£8,776

25

58%

 

264

£24,345

101

50%

 

236

£22,349

78

34%

Suffolk

25

278

£7,591

27

12%

 

302

£14,059

51

17%

 

279

£8,554

40

14%

Sunderland

89

69

£1,175

4

6%

 

70

£1,110

6

9%

 

101

£754

4

4%

Surrey

2

1,395

£131,241

299

28%

 

3,912

£250,289

842

22%

 

2,289

£468,474

385

17%

Sutton

151

25

£0

0

0%

 

57

£1,498

2

4%

 

27

£466

2

7%

Swansea

81

79

£824

7

9%

 

193

£2,907

19

10%

 

171

£2,267

10

6%

Swindon

105

55

£1,844

19

35%

 

110

£10,658

48

44%

 

69

£17,242

17

25%

Tameside

102

58

£3,563

11

19%

 

47

£3,956

13

28%

 

69

£5,688

18

26%

Telford and Wrekin

134

34

£1,545

9

26%

 

100

£13,934

45

45%

 

154

£28,900

85

55%

TfL

43

164

£21,291

54

33%

 

456

£84,726

136

30%

 

464

£125,137

145

31%

The Vale of Glamorgan

61

108

£5,752

24

22%

 

190

£14,102

47

25%

 

265

£36,499

74

28%

Thurrock

181

10

£152

5

50%

 

113

£6,532

19

17%

 

88

£7,214

22

25%

Torbay

162

20

£2,400

5

25%

 

49

£2,498

9

18%

 

35

£827

6

17%

Torfaen

169

16

£370

2

25%

 

60

£2,903

15

25%

 

55

£4,166

21

38%

Tower Hamlets

148

26

£3,999

8

31%

 

64

£4,591

21

33%

 

87

£13,199

32

37%

Trafford

72

91

£4,628

24

26%

 

76

£9,444

31

41%

 

176

£12,580

42

24%

Wakefield

82

77

£3,132

11

14%

 

86

£2,982

10

12%

 

194

£10,039

27

14%

Walsall

84

76

£10,000

31

47%

 

140

£15,267

81

58%

 

200

£37,595

116

58%

Waltham Forest

158

23

£115

1

33%

 

17

£1,608

7

47%

 

23

£1,568

6

26%

Wandsworth

125

38

£7,289

24

63%

 

81

£24,498

51

63%

 

63

£10,220

25

40%

Warrington

84

76

£788

3

4%

 

101

£1,016

7

7%

 

202

£12,829

17

8%

Warwickshire

49

143

£8,041

30

21%

 

266

£24,418

72

27%

 

340

£40,053

106

31%

West Berkshire

73

90

£2,098

7

8%

 

409

£241

1

0%

 

377

£427

3

1%

West Dunbartonshire

           

32

£95

1

3%

 

27

£0

0

0%

West Lothian

111

51

£948

6

12%

 

60

£5,159

13

22%

 

92

£7,033

22

24%

West Sussex

17

482

£19,779

80

17%

 

1,727

£78,818

242

20%

 

1,386

£83,732

241

18%

Westminster

121

40

£8,915

9

23%

 

69

£2,892

8

12%

 

65

£6,908

9

14%

Wigan

140

30

£1,811

9

30%

 

42

£1,427

7

17%

 

55

£4,094

13

24%

Wiltshire

11

585

£98,025

394

67%

 

780

£124,409

433

56%

 

596

£72,138

117

20%

Windsor and Maidenhead

127

37

£740

4

11%

 

77

£1,778

7

9%

 

83

£542

3

4%

Wirral

113

49

£321

1

2%

 

74

£1,147

3

4%

 

97

£4,916

9

9%

Wokingham***

67

98

£5,023

10

10%

 

83

£2,186

8

10%

 

43

£513

2

5%

Wolverhampton

93

67

£2,275

10

15%

 

60

£2,963

12

20%

 

71

£5,377

21

30%

Worcestershire

44

162

£13,982

32

20%

 

337

£13,183

58

17%

 

417

£19,762

73

18%

Wrexham

98

63

£2,906

16

50%

 

92

£5,610

14

21%

 

65

£24,504

32

50%

York

155

24

£0

0

0%

 

33

£312

2

6%

 

71

£880

7

10%

* Value rounded to the nearest £.

**Please note that the percentage of successful claims refers to completed claims. There may have been ongoing claims at the time of the Local Authority’s response. Rounded to the nearest %.

***Data for calendar year 2014 rather than the financial year 2014/15

 

 

Table 2: Local Authorities by 2014/15 number of claims ranking

GB

 

2014/15

 

2013/14

 

2012/13

Local Authority

Rank based on 2014/15 number of claims

Number of claims

Value of Successful Claims*

Successful Claims

% successful claims**

 

Number of claims

Value of Successful Claims*

Number of Successful Claims

% successful claims**

 

Number of claims

Value of Successful Claims*

Successful Claims

% successful claims**

Hampshire

1

1760

£285,685

843

48%

 

1899

£211,015

716

38%

 

844

£82,787

260

31%

Surrey

2

1395

£131,241

299

28%

 

3912

£250,289

842

22%

 

2289

£468,474

385

17%

Essex

3

1359

£23,386

65

5%

 

2548

£156,008

98

4%

 

2578

£120,896

195

8%

Kent

4

1263

£17,841

102

8%

 

2321

£42,575

224

10%

 

1206

£45,147

197

16%

Hertfordshire

5

992

£49,419

133

13%

 

1564

£93,212

248

16%

 

1553

£201,388

373

24%

Devon

6

927

£141,385

662

71%

 

899

£108,415

359

40%

 

633

£100,344

253

40%

Cornwall

7

782

£12,928

41

7%

 

735

£11,275

40

5%

 

410

£9,778

35

9%

Staffordshire

8

641

£17,616

66

29%

 

875

£58,314

227

26%

 

1040

£94,866

310

30%

East Sussex

9

600

£23,649

86

15%

 

1540

£124,567

395

26%

 

1289

£131,715

504

39%

Derbyshire

10

595

£80,447

300

50%

 

614

£66,832

271

44%

 

707

£23,658

99

14%

Wiltshire

11

585

£98,025

394

67%

 

780

£124,409

433

56%

 

596

£72,138

117

20%

Gloucestershire

12

575

£3,070

7

1%

 

576

£21,722

80

14%

 

736

£16,938

71

10%

Lincolnshire

13

568

£42,784

313

55%

 

917

£94,725

697

76%

 

1127

£161,199

1021

91%

Oxfordshire

13

568

£28,237

115

20%

 

884

£67,899

266

30%

 

703

£32,223

131

19%

Glasgow City

15

538

£18,402

89

17%

 

1234

£66,801

316

26%

 

1588

£257,371

1203

76%

Plymouth

16

518

£123,603

447

86%

 

427

£89,420

329

77%

 

129

£29,940

77

60%

West Sussex

17

482

£19,779

80

17%

 

1727

£78,818

242

20%

 

1386

£83,732

241

18%

Buckinghamshire

18

461

£3,747

12

5%

 

1063

£3,745

11

1%

 

1110

£13,213

44

4%

Lancashire

19

378

£35,958

101

27%

 

512

£61,950

240

48%

 

525

£88,322

272

52%

Northamptonshire

20

361

£15,493

50

14%

 

536

£31,130

110

22%

 

782

£14,758

47

6%

Somerset

21

359

£3,965

13

4%

 

508

£17,193

44

9%

 

516

£22,415

72

14%

Cambridgeshire

22

324

£24,319

71

22%

 

485

£104,264

242

50%

 

175

£55,080

37

21%

Cumbria

23

311

£19,321

52

26%

 

272

£16,801

41

15%

 

251

£11,136

51

20%

Edinburgh

24

289

£10,384

29

10%

 

265

£17,341

44

17%

 

475

£28,132

136

29%

Suffolk

25

278

£7,591

27

12%

 

302

£14,059

51

17%

 

279

£8,554

40

14%

Isle of Wight

26

260

£6,700

38

15%

 

354

£4,000

21

6%

 

176

£5,669

25

16%

North Yorkshire

27

253

£5,713

22

9%

 

318

£12,344

43

14%

 

571

£32,743

104

18%

Leicestershire

28

252

£12,255

16

6%

 

251

£27,582

48

19%

 

302

£17,080

56

19%

Dumfries & Galloway

29

245

£9,542

48

20%

 

474

£26,850

110

23%

 

301

£18,258

84

28%

Herefordshire

30

241

£21,559

57

24%

 

1575

£111,022

387

25%

 

391

£18,549

36

9%

North Somerset

31

236

£11,595

55

23%

 

384

£17,908

84

22%

 

438

£29,803

140

32%

Norfolk

32

224

£19,237

49

22%

 

295

£12,641

48

16%

 

482

£24,599

80

17%

Nottinghamshire

33

208

£13,111

50

24%

 

279

£23,562

75

27%

 

284

£28,600

75

26%

Sheffield

33

208

£23,478

76

37%

 

255

£21,163

93

37%

 

156

£7,430

45

29%

Barnet

35

207

£40,333

90

43%

 

160

£32,253

77

48%

 

169

£27,910

69

41%

Liverpool

36

190

£9,524

33

17%

 

811

£5,335

15

2%

 

Informa-tion Not Held

Information Not Held

Information Not Held

Information Not Held

Cardiff

37

188

£7,226

40

21%

 

248

£12,137

47

19%

 

241

£12,130

47

20%

Birmingham

38

186

£4,217

19

10%

 

412

£8,412

26

6%

 

196

£380

1

1%

Dorset

39

185

£73

1

1%

 

458

£972

3

1%

 

511

£4,854

15

3%

Northumberland

40

181

£24,049

95

52%

 

353

£81,788

235

67%

 

579

£53,417

290

50%

Cheshire West and Chester

41

180

£2,885

25

18%

 

229

£5,514

17

7%

 

322

£22,695

40

12%

Manchester

42

170

£12,427

56

33%

 

281

£15,580

80

29%

 

212

£8,490

37

18%

TfL

43

164

£21,291

54

33%

 

456

£84,726

136

30%

 

464

£125,137

145

31%

Rotherham

44

163

£925

3

2%

 

138

£3,645

7

5%

 

183

£8,786

9

5%

South Ayrshire

45

162

£13,778

116

72%

 

167

£10,105

64

38%

 

171

£13,342

58

34%

Worcestershire

45

162

£13,982

32

20%

 

337

£13,183

58

17%

 

417

£19,762

73

18%

Solihull

47

161

£7,373

13

8%

 

290

£18,148

32

11%

 

115

£23,250

10

9%

South Lanarkshire

48

158

£8,740

31

20%

 

206

£4,031

29

14%

 

260

£17,781

62

24%

Cheshire East

49

154

£1,477

2

1%

 

260

£7,799

15

6%

 

1199

£133,434

308

26%

Warwickshire

50

143

£8,041

30

21%

 

266

£24,418

72

27%

 

340

£40,053

106

31%

Renfrewshire

51

142

£4,084

28

43%

 

292

£18,988

111

42%

 

301

£32,974

148

49%

Shropshire

52

141

£353

2

1%

 

207

£1,338

6

3%

 

292

£12,023

24

8%

Leeds

53

136

£11,575

44

32%

 

332

£29,709

96

29%

 

785

£99,419

294

38%

Kirklees

54

135

£8,547

21

16%

 

235

£5,075

24

10%

 

300

£20,233

50

17%

Scottish Borders

55

133

£1,135

5

4%

 

150

£1,528

9

6%

 

297

£10,749

52

18%

Bradford

56

131

£2,665

6

16%

 

144

£10,992

21

15%

 

150

£34,165

13

9%

North Lanarkshire

57

128

£1,579

57

45%

 

138

£23,050

71

51%

 

242

£18,561

81

34%

Milton Keynes

58

124

£6,232

19

15%

 

174

£7,794

330

190%

 

248

£26,137

88

36%

Aberdeenshire

59

113

£11,495

26

23%

 

132

£9,314

27

21%

 

191

£7,962

38

20%

Bath and North East Somerset

60

111

£13,525

52

47%

 

133

£1,087

53

40%

 

113

£7,820

22

20%

Bury

61

110

£21,466

97

88%

 

177

£35,280

119

69%

 

185

£33,806

132

73%

The Vale of Glamorgan

62

108

£5,752

24

22%

 

190

£14,102

47

25%

 

265

£36,499

74

28%

Medway

63

107

£4,660

2

2%

 

66

£3,498

4

6%

 

5

£5,201

1

20%

Havering

64

106

£84

1

1%

 

 

 

 

 

 

 

 

 

 

Croydon

65

104

£84,453

18

17%

 

236

£14,201

46

20%

 

191

£18,458

53

28%

Perth and Kinross

66

102

£1,000

Less than 5

-

 

154

£796

5

4%

 

158

£4,603

16

10%

South Gloucestershire

67

99

£1,404

9

9%

 

164

£788

6

4%

 

261

£13,436

21

8%

Wokingham***

68

98

£5,023

10

10%

 

83

£2,186

8

10%

 

43

£513

2

5%

Dudley

69

97

£12,390

41

42%

 

148

£15,552

67

45%

 

154

£21,323

79

51%

Brent

70

95

£7,968

30

32%

 

179

£5,281

24

16%

 

119

£29,317

23

20%

Central Bedfordshire

71

94

£13,626

12

13%

 

252

£10,246

34

14%

 

263

£14,313

48

18%

Fife

71

94

£1,136

3

3%

 

119

£2,881

9

8%

 

339

£15,566

71

21%

Trafford

73

91

£4,628

24

26%

 

76

£9,444

31

41%

 

176

£12,580

42

24%

Falkirk

74

90

£1,544

9

20%

 

107

£3,149

8

8%

 

127

£22,663

16

13%

West Berkshire

74

90

£2,098

7

8%

 

409

£241

1

0%

 

377

£427

3

1%

Southampton

76

87

£0

0

0%

 

104

£376

2

2%

 

62

£0

0

0%

Barnsley

77

86

£5,799

32

37%

 

113

£6,226

23

20%

 

115

£6,451

20

17%

Bolton

78

84

£19,063

68

81%

 

90

£20,523

77

86%

 

76

£24,093

57

75%

East Dunbartonshire

78

84

£1,125

7

8%

 

74

£1,322

10

14%

 

116

£2,574

21

18%

Stoke-on-Trent

78

84

£8,776

25

58%

 

264

£24,345

101

50%

 

236

£22,349

78

34%

Greenwich

81

82

£1,775

8

14%

 

34

£3,387

15

44%

 

39

£8,869

18

46%

Swansea

82

79

£824

7

9%

 

193

£2,907

19

10%

 

171

£2,267

10

6%

Oldham

83

77

£6,168

26

34%

 

144

£13,878

65

45%

 

272

£41,287

156

57%

Wakefield

83

77

£3,132

11

14%

 

86

£2,982

10

12%

 

194

£10,039

27

14%

Walsall

85

76

£10,000

31

47%

 

140

£15,267

81

58%

 

200

£37,595

116

58%

Warrington

85

76

£788

3

4%

 

101

£1,016

7

7%

 

202

£12,829

17

8%

Bristol

87

75

£336

1

1%

 

119

£6,112

17

14%

 

121

£2,161

6

5%

Bromley

88

72

£770

3

6%

 

109

£9,264

43

39%

 

113

£12,673

53

47%

East Riding of Yorkshire

88

72

£865

4

6%

 

103

£2,342

6

6%

 

225

£3,296

6

3%

Sunderland

90

69

£1,175

4

6%

 

70

£1,110

6

9%

 

101

£754

4

4%

East Renfrewshire

91

68

£3,173

11

21%

 

86

£2,229

12

14%

 

75

£6,603

13

18%

South Tyneside

91

68

£3,614

12

18%

 

72

£2,796

10

14%

 

163

£4,378

20

12%

Stirling

91

68

£1,155

3

13%

 

72

£2,614

9

15%

 

94

£2,966

17

18%

Powys

94

67

£1,938

8

15%

 

62

£529

3

5%

 

86

£1,853

10

12%

Wolverhampton

94

67

£2,275

10

15%

 

60

£2,963

12

20%

 

71

£5,377

21

30%

Derby

96

66

£599

2

10%

 

211

£8,136

8

6%

 

242

£12,455

12

7%

Hounslow

96

66

£919

2

3%

 

115

£1,848

10

9%

 

30

£3,347

8

27%

East Ayrshire

98

64

£2,354

8

13%

 

69

£2,103

14

20%

 

137

£6,841

38

28%

Stockport

99

63

£6,094

31

49%

 

68

£6,620

37

54%

 

156

£38,356

104

67%

Wrexham

99

63

£2,906

16

50%

 

92

£5,610

14

21%

 

65

£24,504

32

50%

North Lincolnshire

101

61

£1,225

7

11%

 

 

 

 

 

 

 

 

 

 

Gateshead

102

59

£1,164

6

13%

 

46

£551

5

11%

 

70

£3,814

17

24%

Rochdale

103

58

£7,257

30

52%

 

39

£5,845

20

51%

 

114

£15,815

74

65%

Tameside

103

58

£3,563

11

19%

 

47

£3,956

13

28%

 

69

£5,688

18

26%

Doncaster

105

56

£4,054

12

21%

 

72

£11,907

23

32%

 

135

£21,644

53

39%

Swindon

106

55

£1,844

19

35%

 

110

£10,658

48

44%

 

69

£17,242

17

25%

Lambeth

107

54

£17,339

13

24%

 

123

£11,106

22

18%

 

82

£22,160

13

16%

Coventry

108

53

£7,906

11

21%

 

108

£9,333

43

40%

 

150

£16,518

63

42%

Inverclyde

108

53

£1,102

10

19%

 

127

£5,712

38

30%

 

157

£7,438

43

27%

Angus

110

52

£1,535

10

19%

 

112

£541

4

4%

 

190

£1,369

5

3%

Kingston upon Hull

110

52

£6,790

34

65%

 

59

£15,076

35

59%

 

127

£63,908

70

55%

West Lothian

112

51

£948

6

12%

 

60

£5,159

13

22%

 

92

£7,033

22

24%

Sandwell

113

50

£1,613

10

20%

 

66

£8,725

27

41%

 

109

£25,306

65

60%

Bedford

114

49

£1,789

5

17%

 

93

£7,256

10

15%

 

74

£1,932

3

4%

Wirral

114

49

£321

1

2%

 

74

£1,147

3

4%

 

97

£4,916

9

9%

Calderdale

116

48

£4,737

8

38%

 

54

£3,849

4

7%

 

51

£150

2

4%

Nottingham

117

47

£290

2

4%

 

44

£2,076

7

16%

 

75

£6,683

18

24%

Luton

118

46

£1,419

4

25%

 

21

£0

0

0%

 

29

£233

1

3%

East Lothian

119

45

£2,360

10

22%

 

61

£4,475

18

30%

 

68

£6,751

21

31%

North Ayrshire

120

43

£128

2

5%

 

63

£318

2

3%

 

76

£777

2

3%

Rhondda

120

43

£514

3

7%

 

70

£2,463

10

14%

 

70

£1,742

12

17%

Brighton and Hove

122

40

£2,140

8

30%

 

76

£3,383

5

7%

 

48

£3,050

3

6%

Harrow

122

40

£4,387

8

20%

 

 

 

 

 

 

 

 

 

 

Southend-on-Sea

122

40

£740

2

5%

 

84

£2,443

4

5%

 

49

£1,253

4

8%

Westminster

122

40

£8,915

9

23%

 

69

£2,892

8

12%

 

65

£6,908

9

14%

County Durham

126

38

£367

2

5%

 

201

£2,497

14

7%

 

415

£7,116

21

5%

Wandsworth

126

38

£7,289

24

63%

 

81

£24,498

51

63%

 

63

£10,220

25

40%

Windsor and Maidenhead

128

37

£740

4

11%

 

77

£1,778

7

9%

 

83

£542

3

4%

Moray

129

36

£0

0

0%

 

14

£0

0

0%

 

42

£0

0

0%

Neath Port Talbot

129

36

£1,983

2

67%

 

51

£2,191

8

16%

 

56

£3,334

7

13%

Salford

129

36

£3,409

7

19%

 

39

£956

7

18%

 

60

£3,954

12

20%

Argyll & Bute

132

35

£1,921

7

20%

 

74

£7,587

19

26%

 

76

£4,811

21

28%

Midlothian

132

35

£522

5

28%

 

61

£4,918

21

34%

 

73

£7,342

27

37%

North Tyneside

132

35

£0

0

0%

 

83

£4,255

14

17%

 

105

£2,327

10

10%

Denbighshire

135

34

£782

4

12%

 

11

£5,781

11

100%

 

46

£2,153

6

13%

Isle of Anglesey

135

34

£160

1

3%

 

73

£3,127

13

18%

 

75

£6,407

21

28%

Lewisham

135

34

£1,113

6

18%

 

63

£1,319

7

11%

 

103

£12,116

25

24%

Telford and Wrekin

135

34

£1,545

9

26%

 

100

£13,934

45

45%

 

154

£28,900

85

55%

Bracknell Forest

139

32

£0

0

0%

 

16

£232

1

6%

 

13

£0

0

0%

Carmarthenshire

139

32

£218

1

3%

 

39

£90

1

3%

 

41

£501

6

15%

Haringey

141

30

£2,799

7

23%

 

75

£6,944

24

32%

 

49

£6,183

13

27%

Wigan

141

30

£1,811

9

30%

 

42

£1,427

7

17%

 

55

£4,094

13

24%

Blackburn with Darwen

143

29

£744

6

21%

 

37

£5,815

11

30%

 

32

£6,313

17

53%

Bournemouth

144

28

£1,550

6

150%

 

63

£3,862

12

19%

 

63

£5,612

22

35%

Gwynedd

144

28

£1,565

4

20%

 

8

£368

1

13%

 

21

£48

1

5%

Monmouthshire

144

28

£1,237

3

11%

 

47

£4,207

7

15%

 

56

£4,513

11

20%

Newham

147

27

£0

0

0%

 

39

£1,654

3

8%

 

69

£15,744

18

26%

Richmond upon Thames

147

27

£1,632

10

37%

 

40

£4,016

10

25%

 

27

£3,507

9

33%

Middlesbrough

149

26

£259

1

4%

 

20

£85

1

5%

 

23

£1,396

7

30%

North East Lincolnshire

149

26

£0

0

0%

 

42

£4,255

1

2%

 

71

£2,327

13

18%

Tower Hamlets

149

26

£3,999

8

31%

 

64

£4,591

21

33%

 

87

£13,199

32

37%

Enfield

152

25

£4,349

6

24%

 

47

£5,290

13

28%

 

69

£3,020

13

19%

Hackney

152

25

£0

0

0%

 

15

£625

1

7%

 

32

£22,662

7

22%

Hillingdon

152

25

£1,476

7

28%

 

53

£2,248

12

23%

 

75

£7,314

20

27%

Sutton

152

25

£0

0

0%

 

57

£1,498

2

4%

 

27

£466

2

7%

Caerphilly

156

24

£1,633

2

8%

 

78

£1,714

13

17%

 

70

£3,030

11

16%

Darlington

156

24

£72

1

4%

 

32

£0

0

0%

 

84

£0

0

0%

York

156

24

£0

0

0%

 

33

£312

2

6%

 

71

£880

7

10%

Newport

159

23

£441

5

22%

 

26

£4,068

6

23%

 

40

£2,547

12

30%

Waltham Forest

159

23

£115

1

33%

 

17

£1,608

7

47%

 

23

£1,568

6

26%

Kingston upon Thames

161

22

£1,393

5

23%

 

28

£6,498

9

32%

 

20

£810

5

25%

Poole

162

21

£544

4

19%

 

25

£0

0

0%

 

18

£0

0

0%

Merton

163

20

£3,787

7

35%

 

35

£2,394

12

34%

 

25

£1,557

5

20%

Stockton-on-Tees

163

20

£323

2

10%

 

35

£909

6

17%

 

55

£297

3

6%

Torbay

163

20

£2,400

5

25%

 

49

£2,498

9

18%

 

35

£827

6

17%

Leicester

166

19

£1,505

5

26%

 

26

£4,852

11

42%

 

76

£11,570

19

25%

Ealing

167

17

£832

5

29%

 

10

£1,665

1

10%

 

11

£1,975

2

18%

Newcastle upon Tyne

167

17

£2,580

5

29%

 

76

£4,603

15

20%

 

104

£4,214

16

15%

Pembrokeshire

167

17

£1,620

6

35%

 

18

£1,027

4

22%

 

83

£18,501

45

54%

Hammersmith and Fulham

170

16

£2,389

4

25%

 

16

£15,561

12

75%

 

24

£9,892

9

38%

Peterborough

170

16

£0

0

0%

 

52

£609

1

2%

 

22

£0

0

0%

Redbridge

170

16

£734

1

6%

 

15

£145

1

7%

 

13

£0

0

0%

Torfaen

170

16

£370

2

25%

 

60

£2,903

15

25%

 

55

£4,166

21

38%

Camden

174

15

£956

5

33%

 

21

£3,139

3

14%

 

24

£4,106

4

17%

Redcar and Cleveland

174

15

£72

1

7%

 

38

£0

0

0%

 

70

£3,359

11

16%

St. Helens

174

15

£3,617

3

43%

 

22

£384

2

9%

 

27

£342

3

11%

Conwy

177

14

£247

2

14%

 

18

£745

2

11%

 

15

£531

2

13%

Flintshire

177

14

£771

1

14%

 

55

£1,347

7

15%

 

62

£2,153

12

20%

Rutland

177

14

£220

2

14%

 

17

£331

2

12%

 

8

£0

0

0%

Merthyr Tydfil

180

11

£314

2

18%

 

34

£878

7

21%

 

16

£1,007

5

31%

Sefton

180

11

£201

1

9%

 

10

£240

1

10%

 

16

£2,161

5

31%

Hartlepool

182

10

£92

1

10%

 

13

£406

3

23%

 

43

£4,690

16

37%

Ceredigion

182

10

£87

1

14%

 

9

£140

2

22%

 

5

£0

0

0%

Thurrock

182

10

£152

5

50%

 

113

£6,532

19

17%

 

88

£7,214

22

25%

Barking and Dagenham

185

9

£500

2

22%

 

15

£1,609

3

20%

 

23

£1,290

6

26%

Blaenau Gwent

186

8

£0

0

0%

 

23

£295

3

13%

 

9

£0

0

0%

Clackmannanshire

186

8

£0

0

0%

 

4

£1,457

1

25%

 

18

£0

0

0%

Halton

186

8

£225

1

13%

 

21

£741

3

14%

 

23

£273

2

9%

Islington

186

8

£3,534

4

50%

 

5

£0

0

0%

 

4

£0

0

0%

Knowsley

186

8

£84

2

25%

 

24

£1,898

9

38%

 

49

£3,939

15

31%

Southwark

186

8

£400

3

38%

 

48

£2,541

7

15%

 

29

£2,541

7

24%

Kensington and Chelsea

192

7

£0

0

0%

 

10

£100

1

10%

 

6

£0

0

0%

Slough

192

7

£110

1

14%

 

10

£0

0

0%

 

13

£3,623

4

31%

Na h-Eileanan an Iar (Western Isles)

194

6

£0

0

0%

 

10

£0

0

0%

 

19

£60

1

5%

Reading

194

6

£0

0

0%

                   

Highland

196

4

£0

0

0%

 

9

£500

1

11%

 

6

£2,227

1

17%

Blackpool

197

3

£1,089

2

67%

 

19

£2,107

9

47%

 

20

£2,038

6

30%

City of London

198

2

£0

0

0%

 

3

£0

0

0%

 

0

£0

0

0%

Isles of Scilly

199

1

£0

0

0%

 

0

£0

0

0%

 

0

£0

0

0%

Orkney Islands

199

1

£0

0

0%

 

2

£90

1

50%

 

1

£244

1

100%

Shetland Islands

199

1

£0

0

0%

 

20

£1,684

6

30%

 

14

£2,178

8

57%

Bexley

202

0

£0

0

   

90

£6,165

5

7%

 

76

£498

2

3%

Dundee City

-

Less than 5

£114

Less than 5

-

   

£2,310

140

Information Not Held

   

£2,078

86

Information Not Held

Aberdeen City

           

120

£212

2

2%

 

115

£1,137

7

6%

Bridgend

           

66

£6,331

26

39%

 

118

£13,013

56

48%

Portsmouth

                             

West Dunbartonshire

           

32

£95

1

3%

 

27

£0

0

0%

*Value rounded to the nearest £.

**Please note that the percentage of successful claims refers to completed claims. There may have been ongoing claims at the time of the Local Authority’s response. Rounded to the nearest %. .

***Data for calendar year 2014 rather than the financial year 2014/15

 

 

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