RAC Foundation Terms and Conditions

  • Introduction
  • Privacy Policy
  • Website
  • Updates


The Royal Automobile Club Foundation for Motoring Ltd (RAC Foundation for short) is a charity registered with the Charity Commission for England and Wales, number: 1002705.

Registered Office:

89-91 Pall Mall

The RAC Foundation is legally distinct from both RAC Motoring Services (the breakdown business) and the Royal Automobile CLub.

Privacy Policy


The RAC Foundation promises to protect and respect your privacy. Please read this policy carefully as it contains important information about how we protect, use and process any personal information you give to us. It also outlines our commitment to keeping your data safe and secure, and manage it in line with data protection laws.

What type of personal data do we hold?

The RAC Foundation holds contact information – which may include your: name, mailing and work address, email address, phone numbers.

How do we collect your data?

We collect information about you when you communicate and interact with us. This includes information you provide to us when you contact us about our work, when you register for our events and when you consent to receive our e-bulletins.

We might also collect data about you from public platforms such as social media accounts. Please check your own privacy settings on things like Twitter and Facebook to make sure what information you are sharing with us and others.

How do we use your data?

The personal data we hold is, broadly, used for some, or all, of three main purposes:

  • Informing you of the latest work of the RAC Foundation
  • Inviting you to specific events organised or hosted by the RAC Foundation
  • Communicating with you on a day-to-day professional basis

We might also ask you for your opinion on certain matters of relevance to our work and goals.

Where contractors are providing services to the RAC Foundation their bank account details might also be held.

All the data is processed in line with this privacy policy, is stored for no longer than necessary and is not passed on to third parties without your consent. The RAC Foundation is neither a trading nor a fund-raising organisation and hence your data will not be used for commercial or financial purposes.

The legal basis that we rely on for processing your information will depend on the circumstances in which it is being collected and used. However, it is likely to fall into one of the following categories:

  • Where you have provided your consent for us to use your data in the way that we have explained. For example, we will always ask consent before sending you e-mails about our research (or take as consent the positive action of approaching us to be included in mailouts)
  • Where we need to process your information to carry out our legal obligations
  • Where the processing is necessary to execute a contract, such as one where you have been contracted to provide a piece of research
  • Where we have a legitimate interest to process your information to support our charitable aim of “exploring issues relating to roads and their users. The Foundation publishes independent and authoritative research with which it promotes informed debate and advocates policy in the interest of the responsible motorist.”

More information on these categories is available on the Information Commissioner’s Office website.

How we keep your information safe

We invest in the appropriate resources to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. We make sure we manage it in accordance with our legal responsibilities under applicable data protection laws.

Although all other information will be sent by a secure connection, information sent over the internet, including email, can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we take steps to ensure that it’s treated securely.

All information you provide to us is stored on our secure servers.

Who has access to your information?

We will never sell or rent your information to third parties and we will never share information that individually identifies you with third parties for marketing purposes without your consent.

We will always strive to take appropriate steps to ensure that your privacy continues to be protected.

Your choices

We want to make sure you’re in control of how we use and keep your information.

Under the General Data Protection Regulation (GDPR) your rights include:

  • Being informed of what information is collected about you and for what purpose
  • Requesting access to the data the Foundation holds about you
  • Requiring the Foundation to update, complete or correct the data held about you
  • Insisting that all the personal data held on you by the RAC Foundation is erased
  • Asking that your personal data is restricted or suppressed

To assert your rights, you can contact the RAC Foundation by:

  • Emailing us: [email protected]
  • Phoning us: 020 7747 3445
  • Writing to us: RAC Foundation, 89-91 Pall Mall, London SW1Y 5HS

Alternatively, if you have received an e-bulletin simply click ‘Unsubscribe’ at the bottom of the email.

Questions and complaints

If you have any questions or complaints about this privacy policy or how we have handled your personal information, please get in touch using one of the methods listed above.

You also have the right to make a complaint directly to the supervisory authority, which is the Information Commissioner’s Office (ICO). The ICO can be contacted on 0303 123 1113 or by visiting its website: https://ico.org.uk/concerns



Listed below are the cookies that we use on the RAC Foundation website:

Name of cookie What does it do?
_utma, _utmb, _utmc, _utmz These cookies collect information through Google Analytics in an anonymous form and record data such as the pages that you have visited, ensure updates are registered and analyse visitor traffic during a session.
ASP.NET_SessionId This cookie is used to maintain a consistent browsing session.

This is a list of cookies we have authorised or which operate on our behalf by third party organisations:

Name of cookie What does it do?
_utma, _utmb, _utmc, _utmz These cookies are used by Vimeo to record anonymous data about visitors using the player and their activity during any given session.
Aka_debug This cookie records information about the visitor when he/she uses the Vimeo player in order to diagnose and resolve any problems encountered.
PREF, NID, khcookie These cookies are used by Google Maps to ensure functionality and track the service they provide.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by the Royal Automobile Club Foundation for Motoring Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of the Royal Automobile Club Foundation for Motoring Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the Royal Automobile Club Foundation for Motoring Ltd takes no responsibility for, and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This website and its content is copyright of the Royal Automobile Club Foundation for Motoring Ltd – © The Royal Automobile Club Foundation for Motoring Ltd 2018. All rights reserved.

You may not, except with our express written permission, reproduce, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


This policy was last updated in May 2018.